Local Comfort Keepers® Wins Award for Operational Excellence

October 2016 Local Comfort Keepers® franchise owner, Teresa & Jeff Nix and Nigel Mears were recently awarded the Operational Excellence award by CK Franchising, Inc., franchisor of Comfort Keepers in-home senior care franchise network, for consistent delivery of exceptional service to clients, employees, and the community.

This recognition requires hard work by the franchise owner. Award recipients who will receive corporate plaques are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with strict quality standards. Their level of local community involvement also comes into play.

“This is a real honor,” said Teresa and Nigel. “It’s great to be recognized not only by our clients, but also by our caregivers who regularly provide the type of personal care that is the hallmark of Comfort Keepers, and by Ithaca the local community in which we serve. It just doesn’t get any better than this.”

Comfort Keepers, a growing franchise offering in-home care and services for seniors and other adults needing assistance, allows clients to live comfortably in their own homes and maintain their independence. Their care packages can include companionship, meal preparation, light housekeeping, grocery shopping, incidental transportation, laundry, recreational activities, and more. All Comfort Keepers caregivers are employees who undergo criminal, driving, and credit background checks and also dbs check that ensure dependability and reliability.  Ithaca Comfort Keepers is a NYS licensed agency that is locally owned.  Comfort Keepers, Ithaca takes great pride in giving back to their community.

Photo (Left to right): Sarosh Minstry, CEO CKFI franchising, Nigel Mears, GM Ithaca Comfort Keepers (Co-Owner), Teresa Nix, President (Co-Owner), Carl McMann, COO, CKFI Franchisor.